GROOMING FREQUENTLY ASKED QUESTIONS

A: Appointments are necessary for professional grooming. By scheduling appointments, our professional Groomer ensures she has the time needed to meet with each client and provide the best quality grooming service possible. Please keep in mind that it is also important for the groomers schedule that you are on time for your appointment.

A: Our Groomer has the patience and care to tend to most any dog special needs. She can work with old pets, pets with disabilities, or even pets that are anxious or nervous. It is important to mention any special needs when making your pet’s appointment so our staff can make any needed accommodations for your pet’s appointment.

A: Between 10 and 12 weeks of age is a good time to bring a puppy into the Salon. This gives the pup a chance to become familiar with the Salon environment and get used to being handled by a professional Groomer.

A: The key to maintaining your pets stylish appearance is finding the correct brush or comb to use at home. It is equally important, though, to know the best way to properly use those grooming tools. During your grooming consultation, our Groomer can give you advice and show you methods for grooming your pet at home.

A: This depends on the breed of your pet, her type of coat, and the desired style. Typically, most dogs are due for regular grooming every 6 to 8 weeks. Some dogs can go 12 weeks between grooms or longer. Be sure to ask our Groomer for her recommendations.

A: You will drop your pet off at the Salon generally between 8:00 and 9:30 AM. Our Groomer can call you when your pet is ready or have a scheduled time for you to pick up. Typically pets are ready for pick up between 3:00 and 6:00 PM. Of course if your day requires a specific pick up time our Groomer would be glad to try and accommodate those arrangements with you at drop off.

A: Grooming is very up close and personal with your pet. It is possible for our groomer to notice things about your pet that you may not have yet noticed yourself such as a skin condition etc.. This is one of the greatest advantages of professional grooming. Health conditions that might otherwise be hidden can become apparent with a pet during the grooming process. On occasion a few pets can become very aggressive during grooming and our Groomer may recommend veterinarian care. Rest assured your pet’s health and safety are our first concerns.

A: We do not have a veterinarian on staff or on premises. However we work closely with most of the area veterinarians, and if the need arrises we will contact your own veterinarian to get any medical care needed. We will, depending on the situation, either take your pet to your veterinarian or to Airport Emergency Hospital.

A: Unfortunately, no. However we do everything we can to try and prevent illness from our disinfecting protocols, to our vaccination requirements. Unfortunately, It is just like having kids at school, and all it takes is for someone to send their sick child to school and it exposes everyone.